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Refund Policy

General Policy

At Diamond Hair Braiding, all services are provided with care, professionalism, and attention to detail. Due to the nature of our services (hair braiding and personal styling), all payments are generally non-refundable once a service has been completed.

Deposits & Cancellations

To secure an appointment, a deposit may be required. This deposit confirms your booking and reserves your time slot.

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  • Deposits are non-refundable

  • If you cancel or fail to show up for your appointment, the deposit will be forfeited

  • Rescheduling is allowed with at least 24 hours’ notice, subject to availability

Service Concerns & Adjustments

Client satisfaction is important to us. If you are not satisfied with your hairstyle:

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  • You must notify us within 24 hours after your appointment

  • We may offer minor adjustments if the concern is valid

  • Refunds are not guaranteed and are only considered in exceptional cases where a clear service issue occurred

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By booking an appointment with Diamond Hair Braiding, you agree to this Refund Policy.

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